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         GadgetGuy Super User 
          
  
  Joined: June 01 2008 Location: United States
 Online Status: Offline Posts: 942
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           | Posted: January 01 2019 at 20:27 | IP Logged
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About an hour ago PH failed with a critical error and a red screen.
  
 
 I am unable to restart PH without encountering this Red Screen.  I have restarted the PH Computer, and I have replaced the active database with the saved db from yesterday, but upon restart the Red Screen of Death still appears.
 
 Hopefully Error #39 is a good clue as to what to do next.  At the moment I'm stumped.
 
 Help Dave !   
  __________________ Ken B - Live every day like it's your last.  Eventually, you'll get it right!
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         smarty Super User 
          
  
  Joined: May 21 2006 Location: United States
 Online Status: Offline Posts: 729
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           | Posted: January 02 2019 at 06:45 | IP Logged
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Ken,
   I don't know the PH error you mention, but I do know that your a PH version behind (2.1.5c - the most current is 2.1.5d).
 
 See this:
 **Update - A culmination of all minor fixes is 
 available here: http://www.power- 
 home.com/download/ph215d.zip. Just download 
 and unzip into your PowerHome directory overwriting 
 any existing files (shutdown PowerHome first of 
 course). Version will show 2.1.5d when complete. This 
 is still essentially 2.1.5c with all fixes to date 
 applied. 
 
  __________________ Elk - Insteon - BlueIris - DMC1 - PowerHome - XLobby - HA_Bridge w/Dots - Brultech
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         GadgetGuy Super User 
          
  
  Joined: June 01 2008 Location: United States
 Online Status: Offline Posts: 942
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           | Posted: January 02 2019 at 06:59 | IP Logged
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Smarty -  Thanks.  
 
 Yup, call me lazy, but when I noticed (late) that 
 2.1.5d was released I thought I'd just wait for the 
 new PH release, but that was many months ago and 
 Version 3? clearly is still in the oven. So bad 
 initial decision on my part.
 
 Since there is nothing I can do at the moment to get 
 PH running again (it crashes within 2 seconds of 
 loading) I was going to try a reinstall and would have 
 forgotten about "d" and reloaded "c" so your reminder 
 was perfectly timed.
 
 Many thanks and Happy New Year.      
 
  __________________ Ken B - Live every day like it's your last.  Eventually, you'll get it right!
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         GadgetGuy Super User 
          
  
  Joined: June 01 2008 Location: United States
 Online Status: Offline Posts: 942
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           | Posted: January 02 2019 at 07:17 | IP Logged
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Dang.
 
 Updated to "ph215d" but still INSTANTLY get screen of 
 red death upon attempting to start PH.
 
 Maybe time for total reinstall not just an overlay of 
 replacement files.
 
 Dave if you're around any suggestions about recovery?
  ken
  __________________ Ken B - Live every day like it's your last.  Eventually, you'll get it right!
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         GadgetGuy Super User 
          
  
  Joined: June 01 2008 Location: United States
 Online Status: Offline Posts: 942
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           | Posted: January 02 2019 at 15:01 | IP Logged
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Hot Dog !!  Got 'er going.     
 
 Uninstalled PH and cleaned out Registry and any rogue 
 files I could find, then did an install of 2.1.5d and 
 even accepted the 2.1.5d default database file 
 (pwrhome.db) to start with.
 
 That worked, so I replaced that db with my last 
 snapshot before the failure day (to be safe) and PH 
 started up OK.
 
 Whew.  I have a few things in the house that the ONLY 
 way I can control them is via PH, so when it is 
 completely down I can be SOL.
 
 Things are up and running here again so its a good day 
 in Lake Wobegon.    
 
  __________________ Ken B - Live every day like it's your last.  Eventually, you'll get it right!
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         dhoward Admin Group 
          
  
  Joined: June 29 2001 Location: United States
 Online Status: Offline Posts: 4447
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           | Posted: January 02 2019 at 18:13 | IP Logged
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Ken,
 
 I've been without internet access the last 
 couple of days so didn't get your message 
 until now.  Have never seen that error 
 before so definitely looks like something 
 became corrupted with your installation. 
 Reinstalling was the correct course of 
 action as you figured out. Glad to hear 
 that you didn't have to redo your database 
  .
 
 Dave.
 
 
 
 
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