| Author |  | 
      
        | mmunnelly Newbie
 
  
 
 Joined: November 06 2010
 Location: Canada
 Online Status: Offline
 Posts: 17
 | 
          Hi Dave and All:
           | Posted: March 16 2015 at 21:55 | IP Logged |   |  
           | 
 |  
 I have had an interesting problem come up recently.
 Every once in a while, i'd say 2 weeks give or take the
 maximum heat setting in PH jumps up to 117 Celcius.  It
 seems to happen at night, and I wake up and the house is
 around 28 or 29 and i'm freaking sweating my pants off.
 
 To make it even more awesome, the thermostat is not
 responding.  It will let me lower the maximum
 temperature, but not raise it (on the device itself).  I
 have to slog down to the fuse box and kill the breaker
 to the furnace.  Then change the min temperature and
 everything is back to normal.
 
 So i'm not sure this is a PH issue but I thought I would
 start the investigation here, and see if anyone else has
 encountered it.
 
 I'm using a 2441V and a Venstar T1900 Thermostat if that
 makes a difference.
 
 Thanks much.
 
 Mike
 | 
       
        | Back to Top |     | 
       
       
        |  | 
        | dhoward Admin Group
 
  
  
 Joined: June 29 2001
 Location: United States
 Online Status: Offline
 Posts: 4447
 | 
          Mike,
           | Posted: March 18 2015 at 17:58 | IP Logged |   |  
           | 
 |  
 Pretty sure it wouldnt be PowerHome. Ive had a similar
 issue with my upstairs thermostat (but not my
 downstairs thermostat) where the setpoints where just
 all on their "change". It got so bad, that I setup
 triggers to detect the change and email me as well as
 change them back to the values they should be. It
 happens on average once or twice a week on the
 upstairs. Downstairs has been solid and Ive never had
 a problem.
 
 I have the same 2441V and Venstar for both my
 thermostats. One test that I'd like to perform is
 determine if its the 2441V or the Venstar thats the
 problem but I cant be without my thermostat control.
 My plan would be to just pull the 2441V from the
 thermostat and manually monitor the Venstar to see if
 it still changes. I was thinking I could also "switch"
 my 2441V's and see if the problem moves to the
 downstair stat. Just havent had a chance to
 reconfigure everything (links and all) to perform this
 test.
 
 FYI, my problem is the opposite of yours. I have the
 upstairs always on cooling and set to 77 to keep my
 equipment cool. When it goes "south", the cool
 setpoint is usually set to 32 (the other day it was
 set to 0) or some other super low number. Ive never
 had to poweroff though to change it back. Since you
 have to do this, that sounds more like a problem with
 the thermostat itself rather than anything Insteon.
 
 Dave.
 
 | 
       
        | Back to Top |       | 
       
       
        |  | 
        | renard Groupie
 
  
  
 Joined: November 01 2009
 Location: United States
 Online Status: Offline
 Posts: 75
 | 
          I am having exactly the problem the two of you had with the same equipment.  Mine is more likely to go nuts on cool rather than heat but both have occured.  I tried removing the 2441V and the problem continues so I think the problem is with the Venstar.  I would replace the Venstar but the Insteon-enabled thermostat from Smarthome can not control the humidifier needed in Southern California.
           | Posted: April 07 2015 at 07:13 | IP Logged |   |  
           | 
 |  
 I have built a macro that executes every time the 2441V reports a temperature change and checks the heat and cool setpoints and resets them to reasonable values when they fall out of a proper range.  This 'guardrail macro' sends me an email and I probably get one or two a day.
 
 Terry
 
 __________________
 Terry
 | 
       
        | Back to Top |     | 
       
       
        |  | 
        | dhoward Admin Group
 
  
  
 Joined: June 29 2001
 Location: United States
 Online Status: Offline
 Posts: 4447
 | 
          Terry,
           | Posted: April 07 2015 at 10:55 | IP Logged |   |  
           | 
 |  
 Glad to hear we're not the only ones and I agree with
 you that I think it is the Venstar rather than the
 2441V (still havent gotten a chance to swap 2441V's to
 see if the problem moves or stays).
 
 Great minds think alike. I get the email notification
 and my macro resets the tstat to the values they
 should be. Mine has been pretty good lately. Ive gone
 probably 3 weeks without having an email.
 
 Dave.
 
 | 
       
        | Back to Top |       | 
       
       
        |  | 
        | mmunnelly Newbie
 
  
 
 Joined: November 06 2010
 Location: Canada
 Online Status: Offline
 Posts: 17
 | 
          Hi Dave:
           | Posted: April 13 2015 at 21:55 | IP Logged |   |  
           | 
 |  
 Just an update to let you know where I am in the process.
 I got tired of waking up to 28C, the issue was happening
 almost daily.  It seemed to be regressing.
 
 I unplugged the 2441V from the thermostat and the issue
 has stopped.
 
 I'll try another 2441, whichever format they are selling
 these days and see how that goes.
 | 
       
        | Back to Top |     | 
       
       
        |  | 
        | dhoward Admin Group
 
  
  
 Joined: June 29 2001
 Location: United States
 Online Status: Offline
 Posts: 4447
 | 
          Mike,
           | Posted: April 19 2015 at 19:58 | IP Logged |   |  
           | 
 |  
 Keep us posted when you get a new 2441V. Im wondering if
 SmartHome will replace it under warranty.
 
 Dave.
 
 | 
       
        | Back to Top |       | 
       
       
        |  | 
        | mmunnelly Newbie
 
  
 
 Joined: November 06 2010
 Location: Canada
 Online Status: Offline
 Posts: 17
 | 
          Hey Dave, quick update still no bad behavior from the
           | Posted: May 03 2015 at 23:40 | IP Logged |   |  
           | 
 |  thermostat, i haven't checked the warranty but the thing
 is 3 or 4 years old so I can't see it happening.  I'll
 order one this week.
 
 | 
       
        | Back to Top |     | 
       
       
        |  | 
        | dhoward Admin Group
 
  
  
 Joined: June 29 2001
 Location: United States
 Online Status: Offline
 Posts: 4447
 | 
          Mike,
           | Posted: May 10 2015 at 22:33 | IP Logged |   |  
           | 
 |  
 I would still check with SmartHome. They replaced a number of switches that Im pretty sure were at least 5 years old for me.
 
 Good luck.
 
 Dave.
 
 | 
       
        | Back to Top |       | 
       
       
        |  |